Deeplake carefully selects Technology Partners who can add value to our products and to our customer solutions. Our selection criteria in choosing partners include (i) technical capability and product quality (ii) level of support (iii) longevity and market share. We like to choose partners who, like Deeplake, are well established, and committed to their marketplaces. Not all Deeplake technology components are represented on our Partner pages, but we highlight the core Partners we have invested in, and are are committed to working with.
We work to build strong relationships with our Technology Partners, to ensure we can delivery strong and repeatable solutions for our customers.
Our Smartphone Application is multi-platform and supported with native clients on both iOS and Android. Although Deeplake has a "responsive" web customer portal, native mobile applications are able to offer a richer feature set and more flexible user interface, which we feel justifies the additional investment in development.
Clearstream Technology Group
Our Communication Manager SaaS service is hosted in Clearstream's Tier-3 Data Centre near Cardiff. A G-Cloud-6 IL3 facility, we are able to offer highly available hosted services from this facility to our customers.
Our SaaS services operate on a Dell SAN/Dell Server/Dell Layer-3 Switch Hyper-V cluster. Redundancy and replication features allow full hardware resiliency which is regularly tested as part of our Business Continuity procedures. Many customers choose our off-site SaaS or hosted implementation where the Disaster Recovery module is installed, so that in the event of loss of their key systems, they maintain advanced communication facilities to help manage their Business Continuity invocation.
Facebook is the leading Social Media Platform today. With ever-changing API's and interfaces, we continuously develop and redevelop our integration as part of our product updates and releases.
With Facebook we maintain a rules-based filtering/management module, and also use Facebook as a media channel for sending and receiving customer messages.
Our geographical (map based) selection tool uses Google Maps technology to display and allow selection of customer visually.
Intagram is a popular Social Media Platform today. With ever-changing API's and interfaces, we continuously develop and redevelop our integration as part of our product updates and releases.
We work with Microsoft as both an Integration Partner and a Technology Partner. Our SaaS services are based on Hyper-V, Server 2012, Microsoft SQL platforms, and our desktop applications are based on Microsoft ASP.NET.
Our core Android application development begins on Samsung devices, which we feel currently lead the market in mobile Android platforms for usability and value.
As part of our highly-available SaaS infrastructure, VEEAM helps us secure data and server images and is the market leader. Clearstream is a VEAAM SPLA licence partner.
Acquired by facebook, WhatsApp is one of the leading messaging platforms and for many mobile users had replaced SMS as their preferred messaging application. WhatsApp brings addiitonal usability to users messaging experience with features such as Status, Profile Pictures, additional flexibility around images, read and delivery receipts. With ever-changing API's and interfaces, we continuously develop and redevelop our integration as part of our product updates and releases.
DevExpress produce market leading software tools for Windows Application Developers, assisting us bring our products to market faster, and using industry standard tools to do so.
Help & Manual
Automation tools for help manuals and help documentation assist with quality and speed of production. Help & Manual is a leading platform for publishing re-usable software and user documentation across multiple platforms.
Twitter is popular Social Media platform which is especially well suited for broadcast or announcment messaging, although individual message use is also possible and popular. We maintina Twitter as an available Digital Channel and with ever-changing API's and interfaces, we continuously develop and redevelop our integration as part of our product updates and releases.
Part of our native mobile application development toolset, Zamarin helps us develop apps faster and with quality control.