Latest news — articles for September 2014

Scottish Borders Housing Association has selected CMGR

Scottish Borders Housing Association has selected CMGR to implement automated SMS communication with Tenants. SMS will be used for improving Tenant information, in addition to providing Rent Arrears communications and notification of Repairs Appointments.

Scottish Borders Council transferred its housing stock and landlord functions to Scottish Borders Housing Association (SBHA) on 3rd March 2003. SBHA currently has around 5,990 properties with 5,697 general needs properties and 293 units of sheltered housing.

SBHA's stock is well distributed throughout the area but there are concentrations in Hawick, Galashiels and Selkirk. The Association does not own any properties in the Berwickshire area as the former Berwickshire District Council carried out a Large Scale Voluntary Stock Transfer to Berwickshire Housing Association in 1995.

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Orchard Users Pilot Deeplake SMS Integration with ArcHouse

Orchard Users Pilot Deeplake SMS Integration with ArcHouse               

A new SMS pilot programme, run in partnership with Orchard and Deeplake to demonstrate the benefits of Deeplake's Communications Manager (CMGR) for tenant communications, starts early 2010 with around 10% of Orchard ArcHouse Users participating. The pilot demonstrates the benefits of Deeplake's CMGR with the additional integration features of Orchard Housing's"Communicator" functions.

The functions which are included in the Pilot are Rent Arrears ManagementRepairs ManagementSurveys, and Ad-Hoc communication with tenants.
 
If you use Orchard ArcHouse or ArcHouse Plus, and are interested in seeing the benefits of SMS communication live, contact your Orchard account manager or marketing@deeplake.co.uk for more information.

Contact us now as places are limited for one of the most exciting launches of 2010!
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Worthing Homes Launches SMS Messaging for Tenants

Worthing Homes Launches SMS Messaging for Tenants

Worthing Homes has selected the leading SMS communication platform from Deeplake to enable communication via mobile phones with tenants.

Mobile communication is now widely used by tenants of all ages and all social groups and increasingly as a replacement for landline phones. Deeplake SMS integrates with the Housing Management System providing seamless communication and robust operation and support.

As an independent social business working with local people and partners, Worthing Homes puts its energy into creating places where people want to live and investing in services as well as homes.

In the ten years since we began, Worthing Homes have built more than 400 new homes, launched an award-winning neighbourhood project and worked toward building strong communities.

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