Latest news — articles for August 2014

Parkway Green Housing Trust chooses CMGR

Parkway Green Housing Trust chooses CMGR

We are delighted to work with partners Capita to deliver integrated SMS and email communication for Parkway Green's tenants with Capita Open Housing.

Follwoing a pilot deployment focussed on Repairs and general communication, CMGR will allow low-cost and convenient communication across a range of areas.

Parkway Green Housing Trust is a not-for-profit 'local housing company' that took ownership of 6,000 Wythenshawe homes from Manchester City Council in October 2006 across Baguley, Brooklands, Newall Green, Northenden, Northern Moor.

Council tenants in the area voted overwhelmingly for the change in a ballot in November 2005.Parkway Green was created by tenants' reps and the City Council to deliver an exciting package of home improvements, and top-notch housing services - like ordering repairs and collecting rent. It's a completely separate and independent body; although it works in partnership with the council on many issues - like tackling antisocial behaviour.

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London Borough of Barking and Dagenham

London Borough of Barking and Dagenham

Deeplake are delighted to have been selected to provide SMS services using Deeplake CMGR in partnership with Capita Software Services to the London Borough or Barking and Dagenham.

Deeplake and Capita partner to provide an integrated solution for automated contact with tenants and residents using SMS and email. This allows many common communications to be carried out without need for printing and sending letters or making phone calls.

Ben Riches, Technical Director of Deeplake commented "The increase in convenience for tenants and residents is invariably commented on whenever CMGR is installed. Tenants like being able to enquire on rent balances and other commonly requested information using SMS text - just like tenants contact each other today".

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Family Housing (Wales) chooses Deeplake and Capita

Family Housing (Wales) chooses Deeplake and Capita

Family Housing joins the many Capita customers to add SMS tenant communication to their Capita Housing Management software. Providing a seamless extension of the Capita Housing software and allowing two-way automated SMS communications, plus the ability for tenants to provide feedback via their mobile phones.

Deeplake CMGR is the integrated and approved solution for all Capita Housing Software and we are delighted to work with Family Housing on this exciting project.

Family Housing Association (FHA) was established in 1975 as a non profit-making organisation. It provides high quality, affordable homes and services and now manages over 2,000 properties throughout the Swansea, Carmarthenshire and Neath Port Talbot areas providing homes to meet the differing housing needs of a wide variety of people.

Family Housing Association (Wales) Ltd has charitable status and is affiliated to the National Federation of Housing Associations and Community Housing Cymru.

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