Latest news — articles for December 2015

BPHA Chooses Communication Manager

BPHA Chooses Communication Manager

Deeplake is delighted to welcome bpha to the enormous community of Social Housing providers who have chosen Communication Manager for electronic tenant communication.

Supporting the government's agenda of improved services and increased efficiency, SMS and email communication is less costly, more efficient and allows more participative and inclusive communication than dated postal or even telephone communications.

Bpha will introduce a wide range of tenant communications using the advanced build in features of Communication Manager.

Bedfordshire Pilgrims Housing Association (now bpha) initially provided rented housing for the tenants who had transferred and others on waiting lists. 

Today bpha is a mature association that continues to grow and diversify its services for a wide range of customers, including key public sector workers and others looking for low cost home ownership. As a leading provider and developer of affordable housing, bpha now works across central, southern and eastern England, including Bedfordshire, Buckinghamshire, Cambridgeshire Northamptonshire, Oxfordshire and Gloucestershire.

Bpha currently manages nearly 13,000 homes and employs more than 300 staff. Since 1992, it has helped more than 5,000 families into home ownership and currently manages more than 1,000 shared ownership properties.

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South Derbyshire District Council Choose CMGR

South Derbyshire District Council Choose CMGR

 We are delighted to work with Orchard Housing to bring an integrated SMS and email tenant communications solution to the Tenants of SDDC. Deeplake CMGR integrates with Orchard Housing, ArcHouse and ArcHouse Plus to deliver cost efficient and convenient communication across a range of services.

Deeplake and Orchard have jointly invested time and effort as partners to deliver modern interactive communication, fully linked to core Housing Management data and systems. Deeplake are experts in communications technology, and Orchard are experts in managing the data vital to Social Landlords.

South Derbyshire is the sixth fastest-growing local authority area in England, with a population of approximately 91,000 (ONS mid 2007 estimate), meaning approximately 37,000 households who need somewhere to live. South Derbyshire's housing stock is currently mostly low-rise semi-detached and detached family homes. Approximately 9.5% of South Derbyshire's housing is rented accommodation provided by social landlords; either the council or housing associations.

SDDC tenant and resident participation encourages individuals to make a real contribution to the decisions that affect their homes and communities. Involvement in the service means that SDDC's customers, are able to provide a valuable source of feedback, which can lead to improved services.

SDDC know that involving tenants in the management of their homes and estates is vital to deliver better housing services and improve the quality of life for local communities.

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