Newington Housing chooses CMGR with SDM
Newington Housing Association in Belfast has selected Deeplake CMGR, integrated with the SDM Housing management system, to enable SMS and email communication with its tenants and employees. Providing features such as SMS and email surveys, rent reminders, repair appointment confirmations and a range of "self-service" transactions where tenants can request information by SMS text such as their rent balance, CMGR improves customer service whilst reducing operating costs.
Deeplake are delighted to work in close partnership with SDM to provide easy-to-deploy and ready-configured technology to the sector.
It is run by a Board of Management made up of voluntary members with a breadth of qualifications and experience. NHA have around 400 individual units of housing accommodation in management and operate a joint partnership arrangement with De Paul Trust in managing Mater Dei homeless family hostel consisting of 15 self contained apartments. Individual housing units include single and double apartments, maisonettes, housing for the elderly and general family houses.