With 10 years’ experience, and over 120 Communication Manager Installations, Deeplake have developed extensive experience extracting and exploiting data from a wide variety of Housing Databases (11 Housing Databases plus Microsoft Dynamics, individually or in combination). This data can be automatically imported into our CMGR product from one, or multiple, sources to make all your customer data available for use in messages.
To allow simple merging of customer data into personalised customer messages Deeplake stores this data in a powerful Data Warehouse and Data Visualisation interface within our CMGR product, allowing tenants and customers to be located (by data field or by map) and displayed in a simple, customisable interface. The easy to use CMGR interface also allows simple exporting to .csv, .pdf, and Excel files.
Responding to customer demand, we have now made the Data Warehouse feature available as a standalone tool, to centralise multiple customer data sources into one simple to use interface. The Deeplake Data Warehouse is available as “Data Channel” and can be used with a Windows or Web interface and bring together multiple customer data sources for use on an office or mobile (phone or tablet) device.
In addition to column views and maps, display forms can be customised for specific applications (care and health data, finance data, repair data etc.) allowing operatives to have simple, low cost access to customer data wherever they are. All appropriate security provision apply to data in transit and on devices, controllable by user and profile.
We are also making the Data Channel data warehouse available to key partners.
Please contact our customer care team at email@example.com for more information or a demonstration of Deeplake Data Channel.
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